The Intelligence Layer with Jessica Isah
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Building AI Products? Here's What the Law Says You Can't Do (Part 1: The EU AI Act)
The EU AI Act is already in force. Most product teams haven't noticed.
Apr 12
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Jessica Isah-Igbinosun
1
March 2026
Why Your Chatbot Is Failing (And It's Not the AI's Fault)
Most AI chatbot failures have nothing to do with the technology. It has more to do with a design problem, an integration problem, and/or a governance…
Mar 30
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Jessica Isah-Igbinosun
Chatbots vs AI Copilots vs AI Agents
They all "use AI." They all "chat." But they are doing very different things and the difference matters more than you think.
Mar 24
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Jessica Isah-Igbinosun
1
1
AI Won't Fix Your CX Strategy. It Will Amplify It
From chatbots to intelligent decision systems, why your CX foundation matters more than your AI tools
Mar 15
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Jessica Isah-Igbinosun
2
1
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